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Shop & Collect
Shop & Collect is a free service available to World Duty Free customers when flying within the UK & EU allowing you to pick-up your purchases when you return to your departure airport.
Many passengers want to take advantage of our huge range and fantastic savings but worry about struggling with the extra baggage to carry throughout their trip. Some airports offer a Shop & Collect service, which means you can make your pre-flight purchases and then have them safely stored, ready for collection on your return from your trip.
To take advantage of the service, simply ask the assistant when paying for your goods whether this service is available at the airport / terminal that you are flying from. If so, they will be able to talk you through what you need to do and show you where to collect the itms from. They will ask you for your contact details and return flight information and then take care of the rest. Your purchases are insured and safely stored to be collected at a convenient location on your return, after you’ve cleared customs and collected your luggage. Pick-up locations vary by airport and so will be detailed on your Shop & Collect receipt.
Shop & Collect is perfect if you plan to buy heavy or fragile items. And if you’re only travelling with hand luggage, it’s a great way to get around the current liquid restrictions on your return flight. So go ahead. Buy that exclusive skincare, huge cuddly toy or extra bottle of whisky!
Please note that this service is not available at all airports and may be branded differently. Typical names include - Shop & Collect / Collect on Return / Shop & Drop service.